People in North East London will have access to free clinical support and assessment at any time of day or night under the new NHS 111 Clinical Assessment Service.

The new service, which begins on 1 August 2018, will see GPs, nurses, paramedics, and pharmacists giving urgent advice over the phone through the free NHS 111 helpline, which is available 24 hours a day.

Dr Kate Adams, Clinical Lead for Urgent Care for the North East London Commissioning Alliance, which has commissioned the new service, said:

“The new NHS 111 Clinical Assessment Service will make it easier and simpler for people in North East London to get the right urgent care they need, quickly, first time.

“We know it can be confusing to decide what service to use or visit when your GP practice is closed and you need urgent advice, but we’ve now made this really easy: just call NHS 111.

“As it is joined up with other local health and care services, it will be quick and easy to book appointments or put you through to speak to experts who are an integral part of the service – and it will often mean you receive the same advice or treatment as visiting an urgent care service.

“The new service will not only benefit those who call NHS 111 for urgent expert advice; it will be the first point of contact for people who need help when their GP practice is closed. This is vital in helping keep our busy services such as A&E free to treat those who need emergency, life-saving care.”

The service will provide:

  • For anyone who requires urgent care advice or treatment outside of normal GP practice opening hours
  • Assessments over the phone – along with advice or treatment recommendations from a range of health professionals if required
  • Direct booking appointments, with more appointments becoming available over coming months
  • The ability to prescribe medicines over the phone if required
  • Easy access to patients’ records and care plans – with details updated after calls
  • Quick transfer to mental health crisis services for assessment/advice if required.

The new service will be provided by London Ambulance Service under the first contract awarded by the seven clinical commissioning groups (CCGs) which make up the North East London Commissioning Alliance: Waltham Forest, Newham, Tower Hamlets, City and Hackney, Barking and Dagenham, Havering, and Redbridge.

Dr Fenella Wrigley, Medical Director for London Ambulance Service, said:

“The new NHS 111 Clinical Assessment Service will make it easier for people in North East London to get the help they need from experts over the phone and it will support our vital role delivering healthcare for Londoners.

“This service will bring together organisations and healthcare professionals from across North East London. It will mean patients will benefit from care that puts them at the heart of what we do, incorporating mental and physical health and social care.”

To use the service, phone 111, or search for ‘NHS 111 Online’.


Redbridge Hate Crime Pledge

On 11th July Redbridge Council held an event in the Town Hall “Remembering Srebrenica” which Redbridge Faith Forum was glad to attend.  The event started on the steps of the Town Hall with addresses from the Leader of the Council, Councillor Jas Athwal and the Mayor of Redbridge, Councillor Debbie Kaur-Thiara with raising of the flag followed by a minute’s silence to remember those affected by the genocide in Srebrenica in 1995.

Everyone then was invited to enter the Town Hall to hear more about the terrible events in Bosnia and messages of peace from Christian, Jewish and Muslim faith leaders, the metropolitan police, and Councillor Littlewood.   The guest speaker was Amra Mujkanovic who spoke movingly about her experience of coming from a family where 3 generations have experienced and survived concentration camps and persecution before settling in Scotland as refugees.  Amra’s talk was followed by contributions from Fr Andrew Headon, Fr Gareth Jones, Rabbi David Hulbert, Imam Khurram Rafiq (RFF Trustee), and D/S Shab Chaudri. Wes Streeting and Mike Gapes both sent messages of support

Councillor Bob Littlewood then launched the Hate Crime Pledge which outlines Redbridge’s commitment to challenge all forms of hate.  Members of the public are invited to sign the hate crime pledge to send a clear message that ‘Redbridge does not tolerate hate’. Follow this link to sign the pledge

Redbridge Faith Forum has signed the pledge and works throughout the year to make Redbridge a tolerant and cohesive society.  RFF has developed a programme to be used in secondary schools “Steps away from Genocide” to seek to educate young people about this vitally important topic.  It is currently being trialled in a Redbridge secondary school.




A warm welcome awaits you at the Redbridge Faith Forum Annual General Meeting to be held at 6pm (Registration from 5.45pm) in Function Room 1, Fourth Floor, City Gates Conference Centre, 25-29 Clements Road, Ilford IG1 1BH on Wednesday evening, 27th June 2018.

The AGM will be followed at 7pm by a Community Network Forum hosted by London Borough of Redbridge.

Please click here for the Notice of Annual General Meeting

Please click here for the 2017-18 Annual Report

Please click here for the 2017-18 Annual Accounts




Network Meeting 24.4.18

This meeting continued our theme of “Routes out of Poverty” and we were delighted to have speakers from organisation who offer practical support to people living in poverty or struggling with debt, including Redbridge & Barking & Dagenham Foodbank, TCL Reuse Centre and Christians Against Poverty.

Please click here for a full report including photographs.